【考研英语作文万能模板之投诉信】在考研英语写作中,投诉信是一种较为常见的应用文类型。它主要用于表达对某项服务、产品或行为的不满,并提出合理的诉求。掌握一篇结构清晰、语言得体的投诉信模板,不仅有助于提高写作效率,还能在考试中赢得高分。
A Complaint Letter
Dear Sir/Madam,
I am writing to express my dissatisfaction with the recent service I received from your company. Although I have been a regular customer for several years, I was deeply disappointed by the poor quality of the service provided last week.
To be specific, when I placed an order online on April 5th, I was informed that the product would arrive within three working days. However, it has already been more than ten days, and I have not received the item yet. Moreover, when I contacted your customer service, the representative was unhelpful and did not provide any clear solution.
Such a situation is not only inconvenient but also affects my trust in your company. I believe that every customer deserves timely and efficient service. Therefore, I would like to request a prompt resolution to this issue. Either a full refund or a replacement of the product would be acceptable.
I hope you can take this matter seriously and respond to me at your earliest convenience. I look forward to hearing from you soon.
Sincerely,
Li Ming
写作要点解析:
1. 开头明确目的:直接说明写信的原因,避免冗长。
2. 具体描述问题:用事实和时间来支持自己的观点,增强说服力。
3. 表达不满但保持礼貌:虽然批评对方的服务,但语气要适度,不能过于激烈。
4. 提出合理诉求:明确希望得到的解决方案,如退款或更换。
5. 结尾礼貌收尾:表达期待回复,体现良好的沟通态度。
适用场景:
- 对快递服务不满意
- 对产品质量有疑问
- 对商家服务态度差表示抗议
- 对学校或机构的管理提出意见
注意事项:
- 避免使用过于复杂的句式,保持语言简洁明了。
- 注意格式规范,包括称呼、正文、结尾等部分。
- 可根据实际题目调整内容细节,如时间、事件等。
总之,掌握一份实用又不失个性的投诉信模板,是考研英语写作中不可或缺的一部分。希望以上内容能帮助你在考试中写出一篇结构严谨、逻辑清晰、语言自然的优秀作文。